City also issues reminders to alert them to suspected natural gas leaks
The City of Union Utilities Department reminds its customers to always call 811 before you dig. Anyone digging around underground utility facilities must notify SC811 before digging—including backyards, along streets, or in vacant fields or lots. After calling, allow three business days before you dig so any underground facilities can be marked before construction or digging activity. This service is free for customers.
The city also wants to remind customers that if you smell natural gas or suspect a leak or other issues, please call the City of Union immediately at 429-1700, 24 hours a day. Promptly reporting a natural gas odor plays a critical role in ensuring safety. If you detect a very strong natural gas odor, evacuate immediately and call 911 from outside. Do not turn on or off any electrical switches; do not use devices such as phones, radios, doorbells, or flashlights; do not smoke, strike a match, or use a lighter; and do not start a motor vehicle near the building. If you suspect a gas leak outside, especially near a gas meter or around the sidewalk or street, call the City of Union at 429-1700. They emphasize that customers should not spray soapy water on gas meters, as you could cause more corrosion to the natural gas system. Never attempt to find the leak yourself.