Daniel Prince
Online portal reduces processing time for applications for support
The South Carolina Department of Social Services Child Support Services Division has a new and more convenient way to apply for child support service through the new Custodial Parent Portal. It is online at clientportal.dss.sc.gov.
The portal provides 24/7 access for individuals who are applying for child support services from DSS. Using the portal drastically reduces the amount of processing time compared to paper applications. Clients also no longer have to come into a DSS office to apply.
The portal launched June 16, and already there have been close to 400 online submissions for non-TANF custodial parents applying for support. After creating an account, users can apply for child support and download their completed application for their records. In addition, parents will receive immediate verification of submission, and after 24 hours they will have complete access to their account.